That's a Good Sign! .ca
GOT A QUESTIONS ?
FREQUENTLY ASKED QUESTIONS
Q. How will i be invoiced?
Invoices will be emailed out to the email address that you provide.
E-transfer Payments to be made out to mikealmert157@gmail.com
.
Q. I have additional charges on a property that has been up for months. What am I being charged for?
After 90 days, your term for a normal install has come up. After that each additional month the post remains up
we charge a rental fee. It will show up on your invoice as an 'extended loan'.
Q. How do I know if the sign is up?
A confirmation text message with a photo will be sent when a sign has been installed.
Q. Are there any contracts or service agreements I need to sign?
None whatsoever. As a service provider, our goal is to keep you as happy as we can. If we ever fail
in achieving that goal, you as a client should be free to seek out alternatives any time you see fit.
Q. I prefer to hold onto all of my signs. How can we arrange for installs and removals?
Simply call for a post only to be installed and let us know you will be hanging your own sign. We will leave
open hooks for you to secure if needed. Alternately, you may also leave your sign at the property and we will hang it
for you. In both instances, we will remove your sign and leave it for you to pick up when we take down the post.
Q. Oops! I forgot to call down the sign and the new owners threw it out. Will I be charged for the post?
Unfortunately you will be charged for full replacement value of the post. Always try and monitor the closing
dates of your listings so that we can take the signs down before the new owners move in. We realize how
important it is that the sold sign stays up for as long as possible, but keep in mind that you will also lose
your sign and any riders.
Q. Do you store my signs and if so what is the cost?
Yes. We will store all of your signs, riders, frames and hardware at no extra cost.